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FAQs

Create a AIOVideo channel

You can create a channel HERE.

The Name you choose for your channel will determine your URL, f you name your channel "AIOVideo" your channel's link will be "https://www.aiovideo.com/@aiovideo"

Reset password Instructions

If you are already logged in: You can update your password here: https://www.aiovideo.com/account/profile

If you can't login: You can request a new password here, Click on the "Forgot password" button. (You only need your registered email address.

If you don't know your current password, then log out of your account in your web browser. You can request a new password here, Click on the "Forgot password" button. (You only need your registered email address.)

⚠️ WARNING: If you are being asked for your current password to reset your password, that means you're logged into your account.

Need Support or Live Chat go to: https://support.aiovideo.com/

Manage Notifications / subscriptions

Manage your subscriptions here, Notification settings are on the right side. If you don't see the On/Off toggle, try viewing the page in a desktop browser. There's also a button at the top of the page to disable all email notifications for channels you follow:

For email notifications for comments on your videos, replies to your comments, and tips & tricks, you can disable those here: https://www.aiovideo.com/account/profile

Please note, you may still get some notifications up to 72 hours after turning them off if they were already queued to be sent.